Política de reembolso

All sales are final. We package our products so they will be safe through the mail, however there is never a guarantee with the postal service. Insurance can be purchased. We make every attempt to describe and post photos of the exact product. If there is an issue please contact us, there are occasions where we are willing to work something out.

**Please note: all items offered by Lady Phoenix Creations are made by hand so there may a slight degree of variation with each item. While it will be as close as possible to the image shown, this handmade process does give a custom and unique touch to each piece.