All sales are final.
We package our products so they will be safe through the mail, however there is never a guarantee with shipping services. Insure your shipment so you may make a claim with the shipping service if your package is lost or damaged. We are not responsible for the package once it leaves our shop.
We make every attempt to describe and post photos of the exact product. There are some product photos posted that are a mock up, meaning the art image is laid over a photo of the product. Colors shown on each computer, phone screen can be different therefore the color shown may vary slightly from the actual product.
If there is an issue please contact us, there are occasions where we are willing to work something out. In this case we will require photos of what you claim is wrong. If photo's are not sent to us, all claims will be denied.
We try our best to ensure our customer's happiness with their purchase.